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IT vs. Business User

  • October 7, 2024
  • 2 replies
  • 68 views

If you’ve ever wondered about the difference between the types of users, this handy guide may help:

 

2 replies

  • Initiate
  • October 29, 2025

Hi community

Do I need to assign the IT user license to an external partner (support) because they connect to a server via the platform (PRA) once or twice a year?


andrew.leckie

Hi community

Do I need to assign the IT user license to an external partner (support) because they connect to a server via the platform (PRA) once or twice a year?


No - an external should be set as a “Vendor” under ‘Membership type’ in Platform > Users. Vendor types do not consume licenses; they are granted a kind of ephemeral license via PRA which is licensed based on concurrent connected users only.