From the Delinea team

We’ve had a request from our Product Management team for input. Would any of you -- our fine community members -- be interested in connecting directly with a member of the PM team to discuss use cases and interests? This will be especially relevant for cloud or platform customers. Feel free to comment here or private message me if you’re interested in sharing your PoV. Here’s the ask from our team member: I’m one of the Product Managers on the Privileged Control for Cloud Entitlements and Identity Threat Protection team (fka Authomize), currently working on our upcoming integration with Active Directory (AD). My objective is to gather insights on what might be of particular interest to Delinea customers regarding this integration. Would it be possible to connect with one or two customers to discuss potential use cases for this integration? 

Along with a plethora of pumpkin spice lattes and profusion of glorious mums, Halloween is bearing down upon us: At the moment, I’m envisioning security wizards – and sorceresses - with crystal balls trying to figure out how to protect their organization from the gremlins that are trying to compromise their cloud environments. Even though we’ve come a long way over the years, the enduring question of how to establish and maintain identity security in cloud environments remains – even as goblins trying to penetrate the cloud. Let’s take a quick look at how things were, and how things are going.  Where we’ve been …and where we are todayScene: 5 years ago. A customer user group meeting. Las Vegas (where else, folks?)Customers are sitting together in a packed room, and we ask the security specialists in attendance: “What is your top priority is over the next 3 years?”90% of customer hands go up for moving data and workloads to the Cloud.Scene: It’s 3 years later. A customer user group meet

Hello Secret Society! As we’ve shared prior, in just one month, we will transition to a new customer community experience. Why the change? The new site will allow: more robust content and communications: articles, operational guidance, event registration, best practice sharing, product roadmap updates Improved search and categorization to help you more easily find and create relevant content – this has become especially important as Delinea products and use cases expand. Better alignment with accessibility standards A cleaner look and feel and reduced bugginess (is it just me?) Threaded conversations Integration with Delinea’s support portal What to expect We are super excited to launch this new experience, but there will be many changes. A few in particular to be aware of: Look and feel - The entire look and feel of the site will shift. We will provide live virtual walk-throughs as well as on-demand videos to ensure you are able to easily navigate the new experience. Challenges - T

Thanks to everyone who joined us for today’s webinar about Privileged Remote Access and best practices for securing remote access! I will be pulling questions from the chat to add to the comments below, but wanted to get the recording posted. Check it out! 

Hi all - Many of us are experiencing challenges loading the Delinea Shorts videos – It seems like the video functionality has been very glitchy across the site. I’m testing and finding that if I navigate to the Delinea Shorts category and choose an article they load ok. We will be transitioned to a new platform with steadier functionality in just a few weeks but I am very sorry for the challenges in the interim. Lmk if there are any in particular you still cannot load and need to watch and I’ll find the direct Vimeo links. Thank you for your patience!

With Robert seemingly no longer here, how do we contact someone in charge? The “message admins” option still takes you to his account.

Is remote access keeping you up at night? 😱. It’s keeping @leslie.wiggins up, too. So – to our benefit – she wrote all her thoughts about it here. We hope you enjoy! (Especially all the Tom Cruise references…) Risky Business: Securing remote access in the era of hybrid work In the epic 1983 Tom Cruise movie, Risky Business, the tagline is “There’s a time for playing it safe and a time for risky business.” Today, in a world that requires secure remote access capabilities more than ever before, this is definitely the time to play it safe. In the post-pandemic world, the landscape of how employees, business partners, supply-chain vendors, auditors, and other folks work with your organization – and access sensitive systems and data from outside the ‘walls’ of your organization – has dramatically changed. The need for remote access has surged, and the different types of remote access needed have increased significantly: This has created a larger attack surface and generates conside

Whether you attended our July 30 webinar about the Delinea Platform and want a refresher, or simply couldn’t make it, this recording and slide deck is for you and your team. Review it (or the slides) to see how the Delinea platform forms the basis for layering capabilities over vaulting for robust, agile IAM. Access the recording here. Or review the attached slides.Platform customer webinar_7_30_2024 Final.pdf (1.4 MB) And post your questions below.

We heard from a number of June office hours attendees that you wanted more info about the Delinea platform and our broader focus on identity. In response, our head of Customer Marketing, @leslie.wiggins wrote the following piece to set the stage for why we’re moving in a platform direction and in a few weeks, we’ll follow up with a webinar featuring our Product Manager @justin.harris. Let us know what else you want to know about this overarching shift toward Identity Access Management (IAM). IAM is hot: How to stay cool and help your business think ahead For years, Security Information and Event Management (SIEM) has captured and held most of the C-level and business attention when it comes to cybersecurity. However, the landscape has been changing - business environments have been transforming and shifting to cloud and hybrid environments, remote work and remote access by 3rd-party vendors have become the norm, and attackers have grown savvier and more focused – shifting to the highe

We are excited to share that our Delinea community will be moving to a new platform over the coming months! Our current platform is called Influitive, and we will move to Gainsight, a community provider that is more optimized to this audience (tech and SaaS customers) and our goals for connection (education, support, updates and guidance). What this means for you: Nothing will change immediately, as the Delinea team works on the migration plan In late September, we will cut over from the Influitive platform You can expect a very different look and feel in the new community We will share specifics as the work gets underway, including any anticipated changes to login flow, points management, and branding. For now, though, I’d love to hear if there are things you love about the current Secret Society or things you’d love to see change. Feel free to comment, or to message me directly.

All times are EST! Webinars Get to know the Delinea Platform - July 30 Learn about the Delinea platform – the foundation for many of Delinea’s new offerings – through demos and QA with Product Manager Justin Harris Privileged Remote Access - Sept 5 at 2 p.m. ET Explore Delinea’s approach to securing remote access in our increasingly remote and hybrid world. Privileged Control for Cloud - Oct 1 at 11 a.m. ET Learn how Delinea’s privileged control for cloud entitlements (fka Authomize) is making cloud and hybrid environments safer and more secure. – Office Hours: Thursdays at 12 PM (more times coming soon thanks to member feedback!) Bring your technical questions to a Delinea team member (we rotate between TAMs, Solutions Engineers, Support, Pro Services) to answer. July 18 (NEW TIME, 10 a.m. EST) - Secret Server July 25 (12 p.m. EST) - Privilege Manager August 22 (12 p.m. EST) - Secret Server August 29 (12 p.m. EST) - Cloud and Server Suite September 12 - Cloud and Server Suite Septemb

Hi Society of Secret Keepers! I recently joined Delinea and will be managing this site along with other programming that helps you succeed with all things identity, authorization and governance. I’d love to meet as many of you as possible in the weeks ahead to learn about your experiences with the Secret Society and our customer advocacy and customer empowerment programming. Understanding what you like, don’t like, and want to see will help us build our strategy. Please DM me if you’re willing to connect and we can find time. In the interim, please bear with me as I get my sea legs as some things (reward fulfillments, answers to questions, etc.) may take a bit longer than you’re used to and challenges may look a bit wonky from time to time! Don’t hesitate to reach out directly if you need something. I’m looking forward to getting to know this group and hopefully having some fun.

How do I send an email to a Secret Society Admin?? I have a issue with a reward I tried to claim and need some help please…

All times are EST! Earn points here when you register for each event. Product Town Halls: Product Managers speak about product updates & roadmaps with Q&A in breakouts at the end Q4 Product Summit - November 29th @ Noon EST The recording will be available exclusively here on Secret Society Product Summit Breakouts TBA Other Product Events: Technical Advisory Group (TAG) (In Planning Phase - Join the Waitlist Here) User Groups (TBA - join the waitlist here) Office Hours: (Weekly on Thursdays) Bring your technical questions to a Delinea team member (we rotate between TAMs, Solutions Engineers, Support, Pro Services) to answer, all sessions start at 12:00 PM EST October 12th - Secret Server October 19th - Cloud & Server Suite October 26th - Privilege Manager November 2nd - Secret Server November 9th - Cloud & Server Suite November 16th - Privilege Manager Delinea Webinars: (Monthly) Usually centered around new product releases or hot topics in PAM Webinar Library Delinea

All times are EST! Earn points here when you register for each event. If you get an error with the registration link, copy and paste it into an incognito window. Office Hours: (Weekly on Thursdays) Bring your technical questions to a technical Delinea team member to answer, all sessions start at 12:00 PM EST. These sessions are not recorded to maintain the security and privacy of the questions. June 6th - Secret Server June 13th - Cloud & Server Suite June 20th - Privilege Manager Onboarding Webinars: We go over Secret Society, Support Portal, Documentation, and upcoming events June 5th - 12 PM Delinea Webinars: (Monthly) Usually centered around new product releases or hot topics in PAM May 23 - 11 AM: 5 steps to securing identity in the cloud Webinar Library

All times are EST! Earn points here when you register for each event. If you get an error with the registration link, copy and paste it into an incognito window. The State of PAM – coming in Q2 Product Managers speak about product updates, hot topics in PAM, and conduct demos with Q&A throughout. The recording will be available exclusively here on Secret Society Spring Product Summit – coming in Q2 Product Managers speak about product updates, roadmaps, and conduct live demos with Q&A in breakouts at the end. The recording will be available exclusively here on Secret Society Office Hours: (Weekly on Thursdays) Bring your technical questions to a technical Delinea team member to answer, all sessions start at 12:00 PM EST. These sessions are not recorded to maintain the security and privacy of the questions. February 1st – Secret Server February 8th – Cloud & Server Suite February 15th – Privilege Manager March 7th – Secret Server March 14th – Cloud & Server Suite March 2

Hi, Do we have an option to create Event Subscription/Event Pipeline Policy for local account password expiry notification in Secret Server Cloud platform? I believe its missing in the current version?

All times are EST! Earn points here when you register for each event. Product Town Halls: Product Managers speak about product updates & roadmaps with Q&A in breakouts at the end Q3 Product Summit - September 28th @ Noon EST The recording will be available exclusively here on Secret Society Product Summit Breakouts: Secret Server (Vaulting), Platform, and RAS Cloud & Server Suite (Server PAM) Privilege Manager (Workstation PAM) Other Product Events: Technical Advisory Board (TBA - join the waitlist here) User Groups (TBA - join the waitlist here) Office Hours: (Weekly on Thursdays) Moderated Q&A around a product for a technical Delinea operator (TAM, SE, Support, PS) to answer from customers, all sessions start at 12:00 PM EST August 3rd - Secret Server September 7th - Secret Server September 14th - Cloud & Server Suite September 21st - Privilege Manager Delinea Webinars: (Monthly) Usually centered around new product releases or hot topics in PAM Webinar Library Del

All times are EST! Product Town Halls: Product Managers speak about product updates & roadmaps with Q&A at the end June 7th Q2 Product Summit @ 12 PM EST Technical Advisory Board (TBA) User Groups (TBA - join the waitlist here) Office Hours: (Weekly on Thursdays) Moderated Q&A around a product for a technical Delinea operator (TAM, SE, Support, PS) to answer from customers, all sessions start at 12:00 PM EST May 4th - Secret Server May 11th - Cloud & Server Suite May 18th - Privilege Manager June 8th - Secret Server June 15th - Cloud & Server Suite June 22nd - Privilege Manager Delinea Webinars: (Monthly) Usually centered around new product releases or hot topics in PAM Webinar Library Delinea Shorts Led by the Support Team, these are short, live training sessions around specific product configurations. All sessions start at 12 PM EST March 23rd - Configuring Privilege Elevation using CClient for Cloud Suite April 11th - Setting Up Computer Groups in Privilege Manag

This may not be the right place for this topic, but I don’t know where else to put it. My question is to whom and how can I send feedback for the Delinea.com website if it appears that certain information is not correct on the website?

All times are EST! Product Town Halls: A Product Manager speaks about product updates & roadmaps with Q&A at the end February 15th @ 12:00 PM - Q1 Product Summit Technical Advisory Board (TBA) Office Hours: (Weekly on Thursdays) I moderate open Q&A around a product for a technical Delinea operator (TAM, SE, Support, PS) to answer from customers, all sessions start at 12:00 PM EST February 2nd – Secret Server February 9th – Cloud and Server Suite February 16th – Privilege Manager March 2nd – Secret Server March 9th – Cloud and Server Suite March 16th – Privilege Manager Delinea Webinars: (Monthly) Usually led by our thought leaders like Joe Carson or Tony Goulding January 26th – State of Ransomware Report @ 11 AM February 23rd – Linux Identity Consolidation for Secret Server March 16th - Latest Secret Server Release Onboarding Webinars: (bi-monthly on Thursdays) I go over Secret Society, Support Portal, Documentation, Aha, and upcoming events February 2nd @ 1:00 PM February